Ground floor · Bus platforms 20–33
Outside the ground floor (P-0), on the bus platforms (between platforms 20 and 33), in front of the green T1–T2 shuttle-bus stop. Look for the vehicle and our identified staff.
BCN · Barcelona, Spain
Barcelona–El Prat Airport (BCN) meeting point
There is no LuggAgent counter. Our staff meet you in person at the point below to collect or hand back your luggage.
Last confirmed 2026-09-10
- Bags photographed at send-out and delivery
- Exact point also in your confirmation email
- Live help on LINE and WhatsApp
Meeting points
Ground floor · Bus platforms 20–33
Outside the ground floor (P-0), on the bus platforms (between platforms 20 and 33), in front of the green T1–T2 shuttle-bus stop. Look for the vehicle and our identified staff.
Departing (hotel → airport): outside Terminal 2B, in front of the shuttle-bus stop. Look for the vehicle and our identified staff. Please be on time.
The exact meeting point is confirmed in your booking confirmation email.
How to get there
- 1
Arriving: clear immigration and collect your bags. Departing: come to the terminal at your booked time.
- 2
Go to the floor and door or exit shown for your terminal above.
- 3
Look for our vehicle and identified staff at the point described above.
- 4
Message us on LINE or WhatsApp with a photo of your luggage. We hand over in person and photograph your bags.